Connect with Kentucky Cannabis Company

Reach Out for Support and Inquiries

Discover how Kentucky Cannabis Company can assist you with your CBD needs. Whether you have questions, need support, or want to learn more about our products, we’re here to help.

(859) 963-3550
Customer Support Line
info@kentuckycannabiscompany.com
Customer Service Email
230 N. Gratz Street Midway, Kentucky 40347
Corporate Headquarters

We're Here to Help

Contact Kentucky Cannabis Company

Have a question or need assistance? Fill out the form below, and our team will get back to you as soon as possible. We value your feedback and are committed to providing excellent service.

Address

230 N. Gratz Street

Midway, Kentucky 40347

Phone

859-963-3550

Contact Us: Frequently Asked Questions

Find answers to common questions about reaching out to Kentucky Cannabis Company for support, inquiries, and feedback.

What is the best way to contact Kentucky Cannabis Company?

You can reach us via our contact form on the website, email us at info@kentuckycannabiscompany.com, or call our customer service line at 859-963-3550.

What are your customer service hours?

Our customer service team is available Monday through Friday, from 10 AM to 6 PM EST, to assist you with any inquiries.

How soon can I expect a response to my inquiry?

We strive to respond to all inquiries within 24 to 48 hours, excluding weekends and holidays.

Can I track my order status online?

Yes, you can track your order status through the ‘My Account’ section on our website after logging in.

Do you offer support for international customers?

Currently, our support services are available for customers within the United States. We are working to expand our services internationally.

What should I do if I have a problem with my order?

If you encounter any issues with your order, please contact our support team immediately for assistance and resolution.

How can I provide feedback about your products?

We welcome your feedback! Please use our contact form or email us directly at feedback@kentuckycannabiscompany.com.

Do you offer educational resources on CBD?

Yes, we provide a range of educational materials on our website to help you understand the benefits and uses of full-spectrum CBD.

Is there a way to speak directly with a product specialist?

Our knowledgeable product specialists are available for consultations. Please contact us to schedule an appointment.

What Our Customers Are Saying

“The support team at Kentucky Cannabis Company is outstanding! They helped me understand the benefits of full-spectrum CBD and guided me through my purchase. Highly recommend!” – Sarah J.
“I had an issue with my order, and the customer service was prompt and efficient in resolving it. Their dedication to customer satisfaction is evident.” – Mark T.
“The educational resources provided by KCC have been invaluable in my journey to understanding CBD. Their transparency and commitment to quality are unmatched.” – Lisa P.

Connect with Us for Support and Inquiries

We’re here to assist you with any questions or feedback you may have. At Kentucky Cannabis Company, we prioritize transparency and are committed to providing you with the support you need. Reach out to us today and experience our dedication to quality and customer care.